Business As Usual (As Much As We Can)

As the situation with COVID-19 continues to rapidly change we would like to take this opportunity to thank our colleagues, customers and partners for their loyalty and support during this very challenging and uncertain time.

Your wellbeing continues to be our absolute priority and we have closely followed government guidance at every point. In line with the government’s decision to close all non-essential retail stores, our stores are now closed. Reopening dates to be confirmed as and when it is safe to do so.

Our UK stores are available for facetime (video) viewing of our Hot Tubs and Swim Spas. Chemicals can be ordered via; over the phone, online [Use voucher code PROMO10 and save 10%)  or email. To contact your local store see below contact details:

Birmingham:
Tel: 0121 389 2758
Via Email
Buy Chemicals online: Call or email the store directly.

Cheshire:
Tel: 01565 750 850
Via Email
Buy Chemicals online: Call or email the store directly.

Lincoln:
Tel: 01522 300 470
Via Email
Buy Chemicals online

St Albans:
Tel: 01727 828403
Via Email
Buy Chemicals online

Tamworth / Ventura:
Tel: 0808 169 6555
Via Email
Buy Chemicals online

Warwickshire:
Tel: 0808 169 6555
Via Email
Buy Chemicals online

*During this period we are complying with the government guidelines.

We will continue to offer the opportunity to shop remotely with us 24/7 via awardleisure.com and our online service portal

We have also relocated all our key offices to home based / remote working capability and over the coming weeks will continue to support customers new and old as follows:

  • Sales Support via Video / Facetime
  • Sales Live Chat via our websites
  • Online Ordering for Product and Chemicals
  • Finance Applications Online or via telephone with our finance team
  • Service Support via our online service portal
  • Service Support via email

We are committed to making the right decisions in line with government guidance and will keep you updated as and when things change via email and our social channels .

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