Award Leisure are BISHTA approved. BISHTA, the British and Irish Spa and Hot Tub Association, were established in 2001 to ensure that companies engaged in the display and sale of Hot Tubs are adequately trained in water hygiene management and understand the importance of maintaining these standards. BISHTA exists to promote high standards of health and safety, by registering suppliers of Spas, Hot Tubs, Accessories, and Water Purification Products.

Award Leisure Showroom Images

It is advisable to purchase your Hot Tub from a credible company, such as Award Leisure. There are very few procedures in place to protect consumers from retailers operating without the integrity of accreditations.

The usual controls offered by finance and credit card providers obviously apply, but outside of this, you are on your own. This is worrying for the consumer. Buying from a BISHTA approved company will give you peace of mind and significant protection with a guarantee of competent and professional aftercare.

So, how do companies qualify?

  • By successfully completing a recognised course in Water Hygiene Management. The knowledge gained through this training is then passed on to consumers so that they understand the importance of maintaining these standards throughout the product’s life. 
  • By demonstrating skill, expertise, and business integrity.
  • By signing up to abide by the BISHTA Standards and Code of Ethics.
BISHTA members have been stringently cross-checked and audited so that they can honour their product guarantees and deliver promises made to satisfy customer expectations.
All Award Leisure Stores offer water management facilities and advice, and regularly host water analysis events which involve testing customer water samples and providing both advice and chemical products to assist with maintaining excellent water clarity and chemistry.

Customers Looking at Hot Tub

 BISHTA’s comments on the Hot Tub Brits series to alert the industry of the importance of following safe Hot Tub Standards.


Click to Read 123 Guide to Water Chemistry

Click to Read ABC Guide to Water Clarity