Frequently Asked Questions
General questions about pre-installation
- Can the spa be sunken/semi-sunken?
- Do I need to be there for installation?
- Does the spa come with any cable?
- Does the spa need a water supply?
- How is my spa delivered?
- How long does the cable need to be?
- How long will my spa order take?
- How long will the installation take?
- How much access do I need to get the spa into my garden?
- How much room do I need to leave for my cover lifter?
- I have ordered a 13 amp spa, what electrics do I need to provide?
- I have ordered a stock spa and am ready to book in my installation, how do I do this?
- My base isn’t level, does the spa have adjustable feet?
- My spa is due in before I am ready for installation, can this be stored until we are ready?
- What can I use as a base for my hot tub?
- What do I do if I don’t have enough access to get the spa in my garden?
- What thickness of cable should my electrician use?
- When is my final payment due?
- When will our installation be booked in?
- Will my spa need servicing?