Frequently Asked Questions

DY - inadequate water detected in the heater, (Displays on third occurrence of DR message) Spa is shut down.
Last Updated 4 years ago



Check water level on all spas. On a cascade series make sure the balance tank is filled, also.

Does pump number 1 work the jets? If not, it could be an airlock. Is the filter blocked? When was the last time the filter was cleaned?

Engineers call out £95, or if on POMP Free, for an diagnostic.

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